# InfiniteWatch

> InfiniteWatch builds AI agents for every customer touchpoint, with observability across every conversation. It pairs an observability layer (AI-discovered signals from calls and messages, real-time agent assist, and web session/UX-friction tracking) with AI agents that act (inbound/outbound voice, agentic commerce inside Claude and ChatGPT, and multi-agent workflows), all with full audit traces. Deployed across voice, email, SMS, chat, and the agentic web for claims, collections, renewals, policy service, and agentic commerce.

InfiniteWatch is building the observability and trust layer for the agentic internet. Backed by Base10 Partners with $4M pre-seed funding. The two product lines — AI Insights (observability) and AI Agents (action) — are designed to work together so moving to AI agents is reliable from day one.

## Home

- [InfiniteWatch](https://infinitewatch.ai/): AI agents that understand and act — for every customer touchpoint, with observability across every conversation.

## AI Insights (observability)

- [AI Insights](https://infinitewatch.ai/ai-insights): The observability layer that makes moving to AI agents reliable — AI-discovered signals from calls and messages, real-time agent assistance, and error/UX-friction tracking on high-traffic websites.
- [AI Insights Agents](https://infinitewatch.ai/product/ai-insights): AI agents that monitor your business 24/7, detecting pricing shifts, churn signals, conversion drops, and emerging segments, with narrative, root cause, and recommended action.
- [AI Web Insights](https://infinitewatch.ai/product/ai-web-insights): AI agents that watch every session replay and surface actionable UX insights automatically, without the manual work.
- [AI Agent Assist](https://infinitewatch.ai/product/ai-agent-assist): Live guidance, next-best actions, instant knowledge, and real-time compliance for human support agents on voice and chat, with every interaction scored automatically.

## AI Agents (action)

- [AI Agents](https://infinitewatch.ai/ai-agents): Deploy AI agents that act — inbound/outbound voice connected to your systems with full audit traces, agentic commerce inside Claude and ChatGPT, and multi-agent workflows that complete tasks end-to-end.
- [AI Conversational Agents](https://infinitewatch.ai/product/ai-conversational-agents): Deploy AI agents across voice, WhatsApp, email, and web chat in days — 73%+ auto-resolution, real-time monitoring, and human-in-the-loop escalation out of the box.
- [Agentic Commerce](https://infinitewatch.ai/product/agentic-commerce): Be discoverable and quotable agent-to-agent inside the customer's AI (Claude, ChatGPT, Perplexity), so you don't go invisible when customers stop visiting your website.
- [AI Workflows](https://infinitewatch.ai/product/ai-workflows): Orchestrate multiple AI agents that talk to customers, read documents, and act across your systems to automate entire processes end-to-end, with human-in-the-loop escalation and full audit traces.

## Industries

- [AI for Insurance](https://infinitewatch.ai/industry/insurance): Purpose-built AI for carriers, MGAs, TPAs, and brokers — automate claims intake, enhance service, ensure compliance, and reduce operational costs.
- [AI for Banking](https://infinitewatch.ai/industry/banking): Purpose-built AI for banks, credit unions, and fintechs — automate inquiries, enhance fraud detection, ensure compliance, and reduce operational costs.
- [AI for E-commerce](https://infinitewatch.ai/industry/ecommerce): Purpose-built AI for online retailers and marketplaces — automate order inquiries, reduce cart abandonment, detect fraud, and improve shopping experiences.
- [AI for Travel](https://infinitewatch.ai/industry/travel): Purpose-built AI for airlines, hotels, and travel agencies — automate bookings, handle disruptions, and provide multilingual support.
- [AI for Telecom](https://infinitewatch.ai/industry/telecom): Purpose-built AI for carriers, MNOs, MVNOs, and ISPs — analyze 100% of retention calls, detect churn risk in real time, and optimize save offers.

## Resources

- [Resources](https://infinitewatch.ai/resources): Case studies, deployment guides, and industry insights on AI voice agents, insurance automation, and enterprise AI at scale.
- [Blog](https://infinitewatch.ai/blog): Perspectives on AI agents, observability, and building the trust layer for the agentic internet.

## Company

- [Careers](https://infinitewatch.ai/careers): Help build the observability layer that makes the agentic internet trustworthy and scalable. Backed by Base10 Partners with $4M pre-seed funding.
- [Contact](https://infinitewatch.ai/contact): Get in touch or book a demo with the InfiniteWatch team.