Help customers find answers and take the next step
Connect your useful information to a guided enquiry, product choice or service request.
What supports this opportunity
Proposed customer journey. Public signals guide the implementation.
Choose a useful customer task, such as finding a product or requesting a quote, and make it available to AI assistants.
Clearly describe each available action and what it helps the customer achieve.
Make it clear what information an assistant needs to complete each action, such as a product name or booking date.
Explain which actions only read information and which make changes, so assistants can handle them appropriately.