InfiniteWatch
AI for Travel

Travel operations that
never miss a connection.

AI-powered platform built for airlines, hotels, and travel agencies. Handle booking changes, flight disruptions, and multilingual support,delivering seamless experiences across every journey.

Real-time insights
Booking analytics
SOC 2 & GDPR compliant
app.infinitewatch.ai/web-insights/travel

Live Sessions

1,247 active users

Flight Search342 users

Date picker confusion

Checkout189 users

Payment form errors

Hotel Booking278 users

Room selection unclear

Homepage438 users

No issues detected

AI Web Insights Dashboard

Booking Abandon

72%

Conversion

2.8%

Issues

31

Rage Clicks

284

Session Recording - Flight Booking Abandonment
Session #92481
00:00Searched for NYC to LAX flights
00:32Selected outbound flight ($342)
01:15Struggled with return date picker - 8 attempts
02:40Selected return flight
03:10Added baggage ($45) - hesitated at price
03:45Payment form errors - card declined 2x
04:20Rage clicked 'Book Now' button
04:55Closed tab - booking abandoned ($387 lost)

CRITICAL UX ISSUES - DETECTED

HIGHDate picker: 47% of users struggle to select return dates
$24K lost today
HIGHPayment form: 'Billing address' field causing 38% of errors
$18K lost today
MEDIUMBaggage fees surprise at checkout - 52% abandon here
$12K lost today
MEDIUMFlight results loading slowly (5.8s avg) - 31% bounce
$8K lost today

Trusted by insurance and operations teams worldwide

Job&Talent
Northius
The Guarantors
Mito
Aegon
Aon
Client
Job&Talent
Northius
The Guarantors
Mito
Aegon
Aon
Client
THE CHALLENGE

Travel faces conversion killers

Every abandoned cart, unanswered question, and friction point is lost revenue and a customer who won't return.

Cart Abandonment

69% average cart abandonment rate leaves billions in revenue on the table. Most shoppers never return to complete their purchase.

Support Overwhelm

Peak travel periods and product launches create massive support backlogs. Customers wait hours for simple order status updates.

Returns & Exchanges

Complex return processes frustrate customers and drain resources. Manual processing leads to delays and poor experiences.

Payment Fraud

Fraudulent transactions cost merchants billions annually while aggressive fraud detection blocks legitimate customers.

Low Conversion Rates

Hidden friction in checkout flows, confusing navigation, and technical errors kill conversions before you even know they happened.

Poor Product Discovery

Customers can't find what they're looking for. Search fails, filters don't help, and they leave for competitors.

USE CASES

Transforming online retail operations

See how leading travel brands use InfiniteWatch to increase conversions and deliver exceptional travel experiences.

Web Insights - Cart Abandonment Recovery

Track exactly where and why shoppers abandon carts. Identify friction in checkout flows, confusing shipping costs, payment errors, and hesitation points to optimize conversion.

Cart recovery rate+32%

With AI-powered interventions

AI Voice Agents - Order Support

Automate 'where is my order' inquiries, delivery updates, and order modifications 24/7. Free up support teams to handle complex issues while AI handles the routine.

Support tickets handled+78%

Automated with AI

Web Insights - Checkout Optimization

Detect form field issues, payment gateway errors, and confusing UI elements in real-time. Fix problems before they cost you sales.

Checkout completion+41%

After fixing detected issues

AI Voice Agents - Product Recommendations

Provide instant product advice, size recommendations, and compatibility information. Natural conversations that guide shoppers to the right purchase.

Average order value+27%

With AI recommendations

AI Voice Listener - Returns & Refunds

Monitor return requests and refund calls for patterns. Identify product quality issues, sizing problems, and fulfillment errors before they escalate.

Return rate reduced-18%

With proactive issue detection

Web Insights - Product Discovery

Understand how customers navigate your catalog. Identify dead-end searches, confusing categories, and missing products to improve discoverability.

Search-to-purchase+53%

Improved conversion

BENEFITS

Real results for travel companies

Our AI platform delivers measurable impact across your entire travel operation.

32%

Recover Abandoned Carts

AI-powered interventions at the exact moment of abandonment. Personalized messages, incentives, and assistance that bring shoppers back to complete purchases.

24/7

Instant Order Support

Automate order tracking, delivery updates, and simple inquiries. No more waiting on hold for 'Where is my order?',customers get instant, accurate answers.

3.2x

Higher Conversion Rates

Identify and fix checkout friction in real-time. AI detects UX issues, form problems, and technical errors that kill conversions before they impact revenue.

94%

Customer Satisfaction

Deliver fast, personalized travel experiences. AI recommendations, instant support, and seamless checkout create loyal customers who return.

97%

Fraud Detection Accuracy

Stop fraudulent orders without blocking real customers. Machine learning identifies suspicious patterns while minimizing false positives.

48hrs

Rapid Deployment

Integrate with your travel platform in days. Shopify, WooCommerce, Magento,we handle the setup so you can start seeing results immediately.

HOW IT WORKS

From assessment to automation in days

Our proven implementation process gets you live quickly without disrupting your existing operations.

01

Discovery & Assessment

We analyze your customer journeys, checkout flows, and support volume to identify the highest-impact opportunities for automation and optimization.

02

Configure & Integrate

Our team integrates with your travel platform (Shopify, WooCommerce, Magento, custom) and configures AI agents for your specific products and workflows.

03

Deploy & Launch

Go live in days. We handle deployment, monitor performance in real-time, and ensure seamless experiences for your customers from day one.

04

Optimize & Scale

Continuous improvement based on real travel behavior. We analyze conversion data and optimize your AI agents for maximum revenue impact.

TESTIMONIALS

What people are saying

TheGuarantors

Within 24 hours of deployment, we had 10x more visibility into critical conversion blockers that were costing us revenue every single day.

Aitor Gumiel

Aitor Gumiel

VP of Product @ TheGuarantors

Northius

With InfiniteWatch we are adopting AI agents in our sales team the right way. It scores our reps and our AI agents on exactly the same criteria, so we can see where an AI agent already matches our best people and expand automation only where the data proves it.

Alberto Baselga

Alberto Baselga

CPO/CIO @ Northius

Aegon

Our dashboards always told us where the drop-off or friction points were, but we never knew whether it was due to a lack of interest or because they had encountered an issue unknown to us. With InfiniteWatch, within the first week, those drop-offs were turned into three specific tickets—complete with recorded sessions and proposed solutions. We are finally acting on evidence, not assumptions.

Beatriz Lázaro

Beatriz Lázaro

Head of Growth @ Aegon

Ready to transform
your online store?

Join leading travel brands using AI to increase conversions, reduce cart abandonment, and deliver exceptional travel experiences. See results in days, not months.