See what your users see.
Fix it together.
AI-powered co-browsing that lets your team join any user session, guide them visually, and resolve issues in real time,no downloads, no friction.
Active Sessions
3 users need help
User #4821
/checkout/payment
User #3107
/onboarding/step-3
User #9954
/settings/billing
User #2233
/dashboard
Co-browsing · User #4821
LiveUser stuck on payment form. Highlighting the CVV field and generating step-by-step instructions.
Trusted by leading customer success teams
Everything you need to help users in real time
AI Cobrowser combines live session access, visual guidance, and autonomous resolution in one platform.
Real-Time Co-Browsing
Join any user's session instantly from your dashboard. See exactly what they see, with zero downloads or plugins for the user.
AI Visual Guidance
AI auto-generates step-by-step on-screen instructions, highlighting elements and walking users through complex flows.
Autonomous Actions
Let AI take over,clicking, scrolling, filling forms, and navigating on behalf of struggling users to resolve issues instantly.
Session Replay
Review the full history of any user interaction. Understand exactly where and why someone got stuck.
Smart Escalation
Seamlessly hand off from AI-guided resolution to a live human agent when the situation requires a personal touch.
Privacy Controls
Automatically mask sensitive fields, PII, and payment data. Enterprise-grade privacy built in from day one.
CRM Integrations
Native connectors for Zendesk, Salesforce, Intercom, and HubSpot. Co-browse sessions sync directly to your support tickets.
Struggle Analytics
Identify the most common user pain points across your product. Close knowledge gaps before they become churn.
Across every customer touchpoint
From onboarding to support to sales, AI Cobrowser keeps users moving forward.
Customer Support
Slash resolution times by joining the user's exact session. No more asking 'can you describe what you're seeing?',your agents see it too.
User Onboarding
Guide new users through your product with real-time visual walkthroughs. AI proactively detects when users are lost and steps in automatically.
Sales & Live Demos
Walk prospects through your product live, co-browsing together in their own browser context. No screen sharing lag, no awkward handoffs.
QA Collaboration
Let developers join user sessions where bugs were reported. Reproduce issues instantly in the exact environment where they occurred.
From stuck to resolved in seconds
Set up in minutes, then let AI handle the heavy lifting,automatically.
Embed the Script
Add one line of JavaScript to your website. No SDK, no configuration, no changes for your users.
AI Detects Struggles
Our AI monitors sessions in real time, identifying users who are stuck, frustrated, or abandoning flows.
Agent Joins Instantly
Your support agent or the AI itself joins the session and sees exactly what the user sees,no back-and-forth required.
Resolve in Real Time
Guide users with visual overlays, take autonomous actions, or escalate to a live agent in one click.
What people are saying
“Within 24 hours of deployment, we had 10x more visibility into critical conversion blockers that were costing us revenue every single day.”
Aitor Gumiel
VP of Product @ TheGuarantors
“InfiniteWatch showed us what the customer was doing on our platform before they called. We can see the previous web sessions, and then hear the call. Our agents now resolve issues 40% faster because they understand the full story.”
Alberto Baselga
CPO/CIO @ Northius
“InfiniteWatch caught a third-party integration bug that was silently killing our top-of-funnel conversion and helped us deep dive into the root cause.”
Angela Fernández
Product @ Remotely.works
Stop losing users.
Start guiding them.
Join customer success teams using AI to resolve issues in real time and turn confused visitors into loyal customers.