See what your users see.
Fix it together.
AI-powered co-browsing that lets your team join any user session, guide them visually, and resolve issues in real time,no downloads, no friction.
Active Sessions
3 users need help
User #4821
/checkout/payment
User #3107
/onboarding/step-3
User #9954
/settings/billing
User #2233
/dashboard
Co-browsing · User #4821
LiveUser stuck on payment form. Highlighting the CVV field and generating step-by-step instructions.
Trusted by insurance and operations teams worldwide
Everything you need to help users in real time
AI Cobrowser combines live session access, visual guidance, and autonomous resolution in one platform.
Real-Time Co-Browsing
Join any user's session instantly from your dashboard. See exactly what they see, with zero downloads or plugins for the user.
AI Visual Guidance
AI auto-generates step-by-step on-screen instructions, highlighting elements and walking users through complex flows.
Autonomous Actions
Let AI take over,clicking, scrolling, filling forms, and navigating on behalf of struggling users to resolve issues instantly.
Session Replay
Review the full history of any user interaction. Understand exactly where and why someone got stuck.
Smart Escalation
Seamlessly hand off from AI-guided resolution to a live human agent when the situation requires a personal touch.
Privacy Controls
Automatically mask sensitive fields, PII, and payment data. Enterprise-grade privacy built in from day one.
CRM Integrations
Native connectors for Zendesk, Salesforce, Intercom, and HubSpot. Co-browse sessions sync directly to your support tickets.
Struggle Analytics
Identify the most common user pain points across your product. Close knowledge gaps before they become churn.
Across every customer touchpoint
From onboarding to support to sales, AI Cobrowser keeps users moving forward.
Customer Support
Slash resolution times by joining the user's exact session. No more asking 'can you describe what you're seeing?',your agents see it too.
User Onboarding
Guide new users through your product with real-time visual walkthroughs. AI proactively detects when users are lost and steps in automatically.
Sales & Live Demos
Walk prospects through your product live, co-browsing together in their own browser context. No screen sharing lag, no awkward handoffs.
QA Collaboration
Let developers join user sessions where bugs were reported. Reproduce issues instantly in the exact environment where they occurred.
From stuck to resolved in seconds
Set up in minutes, then let AI handle the heavy lifting,automatically.
Embed the Script
Add one line of JavaScript to your website. No SDK, no configuration, no changes for your users.
AI Detects Struggles
Our AI monitors sessions in real time, identifying users who are stuck, frustrated, or abandoning flows.
Agent Joins Instantly
Your support agent or the AI itself joins the session and sees exactly what the user sees,no back-and-forth required.
Resolve in Real Time
Guide users with visual overlays, take autonomous actions, or escalate to a live agent in one click.
What people are saying
“Within 24 hours of deployment, we had 10x more visibility into critical conversion blockers that were costing us revenue every single day.”
Aitor Gumiel
VP of Product @ TheGuarantors
“With InfiniteWatch we are adopting AI agents in our sales team the right way. It scores our reps and our AI agents on exactly the same criteria, so we can see where an AI agent already matches our best people and expand automation only where the data proves it.”
Alberto Baselga
CPO/CIO @ Northius
“Our dashboards always told us where the drop-off or friction points were, but we never knew whether it was due to a lack of interest or because they had encountered an issue unknown to us. With InfiniteWatch, within the first week, those drop-offs were turned into three specific tickets—complete with recorded sessions and proposed solutions. We are finally acting on evidence, not assumptions.”
Beatriz Lázaro
Head of Growth @ Aegon
Stop losing users.
Start guiding them.
Join customer success teams using AI to resolve issues in real time and turn confused visitors into loyal customers.