Monitor every call.
Miss nothing.
AI agents that monitor real calls between AI or human agents and customers to detect failures in QA, revenue leakage, compliance, training, and satisfaction,without human supervisors.
Total Calls
12,847
+12.5%
QA Score
94.2%
+3.1%
Compliance Rate
99.1%
+0.8%
Issues Detected
23
-45%
Recent Calls
Call Metrics
C-4521 • Live AnalysisCOMPLIANCE
QUALITY
PERFORMANCE
EXPERIENCE
Trusted by leading product teams
Complete visibility into every conversation
Our AI agents monitor every user session and voice interaction in real-time, automatically detecting issues, providing alerts and prioritizing insights so your team can focus on building, not hunting.
Real-Time Call Monitoring
Monitor every call as it happens. Our AI listens, transcribes, and analyzes conversations in real-time with sub-second latency.
Failure Detection
Automatically detect QA failures, compliance breaches, and customer dissatisfaction before they become bigger problems.
Revenue Leakage Alerts
Identify missed upsell opportunities, discount abuse, and pricing errors that impact your bottom line.
Compliance Monitoring
Ensure every call meets regulatory requirements with automated compliance checks and audit trails.
Agent Performance
Track agent performance metrics, identify training opportunities, and maintain consistent quality standards.
AI-Powered Insights
Get actionable recommendations powered by AI that analyzes patterns across thousands of calls.
Latency Tracking
Monitor turn-taking latency, interruptions, and response times to ensure smooth conversations.
Instruction Adherence
Verify that AI agents follow their prompts and guidelines correctly on every single call.
Understand what your voice agents are actually doing
Turn conversations into clear, explainable signals. Convert every call into structured, queryable data and evaluate interactions across intent, outcome, behavior, and quality.
Real-time Monitoring
Monitor conversations as they happen with instant visibility into agent behavior and customer sentiment.
Performance Dashboards
Track success rates, costs, outcomes, and custom KPIs across all your voice agents.
System Observability
Last 7 daysAI INSIGHTS
15% improvement in call resolution after prompt update on Wednesday. Consider applying similar changes to other agents.
Get started in minutes
Voice session monitoring goes live in minutes using our pre-built integrations. No complex setup or engineering resources required.
Connect Your Agent
Works with Twilio, AWS Connect, Retell, Vapi, and custom stacks. No code required. Integration in minutes.
Define What to Monitor
Start with pre-built templates or create custom configurations. Set alerts, guardrails, and success criteria that match your use case.
Track & Improve
Get real-time analytics from day one. Start optimizing behavior, quality, and cost from your first calls.
What people are saying
“Within 24 hours of deployment, we had 10x more visibility into critical conversion blockers that were costing us revenue every single day.”
Aitor Gumiel
VP of Product @ TheGuarantors
“InfiniteWatch showed us what the customer was doing on our platform before they called. We can see the previous web sessions, and then hear the call. Our agents now resolve issues 40% faster because they understand the full story.”
Alberto Baselga
CPO/CIO @ Northius
“InfiniteWatch caught a third-party integration bug that was silently killing our top-of-funnel conversion and helped us deep dive into the root cause.”
Angela Fernández
Product @ Remotely.works
Start Shipping Faster.
Join leading enterprises who trust InfiniteWatch to monitor their voice AI operations. Get started in minutes with no credit card required.
No credit card required. 5-min setup. Cancel anytime.